Shipping Policy

We contract a number of courier and delivery partners for our deliveries. We currently only supply to New Zealand addresses. Please ensure the delivery address and receiver’s name for your order is accurate and complete (including any business name if shipping to a work address) as we may be unable to change these details once the order has been placed.

 

We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you. We will endeavour to deliver goods on the agreed delivery dates but, to the maximum extent permitted by law, we will not be held liable for late delivery.

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Delivery time:

North Island 2-3 business days

South Island 3-6 business days

 

Delivery to rural addresses or delivery of dangerous goods may take longer in some areas. You must notify us within 7 days of the dispatch date (as stated in the email we send confirming dispatch) if you have not received an item